Google Adwords Rip-Off
Every business wants a 1st place ranking on Google. More leads and more business, what business wouldn’t be tempted by that.
Before Google’s advertising program ‘Adwords’ appeared on the scene, creating a Google friendly website and targeting the free organic listing was the only option. In stepped Adwords, this offered businesses the opportunity for a page 1 ranking in no time at all, albeit a paid option.

(The adwords listings appear in the red boxes, the organic listings in the Google box)
Now Adwords management companies can deliver first page results and plenty offer a great service in doing so.
However over the last couple of years I’ve spoken to quite a few people and clients that have been offered Adwords management and 1st page rankings from companies claiming they are somehow associated with Google, and are authorised Adwords resellers when clearly they aren’t. The sales pitch is misleading and the service that they offer although it sounds like a great deal isn’t quite as good as it seems.
The pitch usually includes:
1. First page on Google permanently over the duration of the contract
2. Unlimited clicks for the traffic that will go through your website
3. 24 hour, 7 days a week listing.
4. Buy in bulk keyword offers
Number 4 is a falsehood, and if you’ve a daily budget then the others are clearly untrue as well.
I was recently speaking with someone who ran a campaign with one of these companies.

He was originally offered 5 keywords for £99 pounds for the 1st month and a small set-up fee of £30. For good measure an additional keyword was thrown in and the set-up fee waived.
The cost of the clicks came out of the £99, which was a nice sweetener. But hold on isn’t there an obvious conflict of interests here? the less clicks you have the more money they make.
The keywords were also very low competition and the number of search also very low.
I had a look at the report and what’s interesting is that atleast 4 of the keywords were pure rubbish, not just long tail keyword but non-existant terms that would never drive more than a couple of people to the site over the course of a year. The 2 major keywords according to Google estimates could be in position 1-3 for 4p, and with only 4 or 5 ads showing for those terms a top 3 placement isn’t going to break the bank. In fact if there was more than a few pounds of traffic through the pay per click adwords I’d be absolutely amazed.
When I had a look at the report, I noticed that nowhere does it mention clicks, it actually mentions impressions!
In the print in the email with the report it states ‘Impressions are the number of people that have actually seen your advert in google.co.uk’.
So when someone does a search on one of those 5/6 keyword terms that counts as an impression even though there’s no click thru to the site. It’s all bull.
With impressions for the month just over 100, even with a click thru rate of 5% that’s 5 clicks. Looking at Google Analytics for the main term and the only one that has a change of driving any traffic at all there was just 5 clicks, and the time spent on the website was minimal.
The report also noted that the terms were exact match, and that extensive keyword research had been conducted (ha ha).
It sounds like a good deal to an unsuspecting client but it’s Limited Adwords without the keyword research, campaign management and accountability.
I understand that for a £99 pound Adwords campaign the company can’t promise the earth, and that they have their costs, but atleast some amount of honesty and visibility might not be too much to ask for. The value the client was getting was also very poor.
You can find a list of authorised Google Adwords Resellers here.
Interestingly when you conduct a search on the name of one of these companies a listing comes up for from Google to ‘use an authorised’ reseller.







May 31st, 2009 at 7:52 am
I think there’s some very high level activity over at Google in response to this particular company. They’ve also featured in a number of press stories about their sales techniques and false claims. Here’s some background on other similar companies – http://www.google.com/support/forum/p/Webmasters/thread?tid=5a04565d4afe39d7&hl=en – and there are quite a few private threads going on about this issue.
Also try searching google news for matchmaker – http://news.google.com/news?pz=1&ned=us&hl=en&q=matchmaker+marketing
Rgds
Richard
May 31st, 2009 at 8:52 am
Richard, they certainly seem to be causing quite a stir. Here’s another couple of posts http://www.irishbusinesswomen.com/forum/viewtopic.php?f=1&t=12530
http://www.ukbusinessforums.co.uk/forums/showthread.php?t=88096
June 10th, 2009 at 10:47 am
Interesting post, keep the good stuff coming, good content appreciated!
June 28th, 2009 at 5:15 pm
Very interesting. I have heard a lot about these AdWords resellers in the forums. Thought they would probably be bad news. It is easy enough for people to manage their own Adwords account with a bit of training.
June 29th, 2009 at 3:04 pm
Hi David,
With a bit of training website owners could certainly get more value for their money than the poor service that many of these companies are providing.
How hard could it be to set up and run a 5 keyword phrase campaign, fire everything at the homepage and do no or very little conversion testing, monitoring, reporting and so.
They can get away with it as sounds like a great deal ‘Page 1 of Google….in minutes’ and the client is non the wiser.
September 20th, 2009 at 9:46 pm
Michael, I have heard from at least 2 other people who have been taken on by a very similar scam. In this case it was ‘Lavora Search Marketing’.
(And they were surprised when it generated no new business for them in the first month!)
September 21st, 2009 at 4:51 pm
Yes I’ve read a few forum posts about the company that you mention.
All sounds good to those that don’t know any better, but dig deeper and it’s not quite the offer that is promised.
October 21st, 2009 at 8:10 pm
I have worked for this kind of companies and just wanted to add a new one on the market: storm media in spain. be aware….
December 2nd, 2009 at 12:15 pm
We have used Storm Media – they ripped us off for £364 and only got us 5000 IMPRESSIONS (in one month), I couldn’t believe how bad they were and how stupid I was!
January 11th, 2010 at 7:21 am
I had a sales pitch vie telephone out of Span from a guy called Reggie from StormMedia.eu They tried to say they were an Authorised Google Reseller. I asked them to prove it and they backed away very quickly saying that anyone with a Google account could claim to be a Google reseller. I then read their terms and conditions. Google is not mentioned anywhere. I then ran their terms and conditions through copyscape. Very interesting results
If it seems too good to be true, it probably is.
January 25th, 2010 at 6:47 pm
Hi Michael, great article. I’ve tracked it on my blog so my readers can take note – valuable read.
http://blog.thedesignloft.co.uk
January 26th, 2010 at 9:03 am
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